[Notice of Restoration] Partial Service Outage for Kyocera Cloud
Information Manager / Kyocera Cloud Capture
Kyocera Cloud Infomation ManagerKyocera Cloud Capture
Publication Date and Time : September 15, 2026, 2:30pm (JST)
Last Updated : September 16, 2026, 5:30pm (JST)
We are pleased to inform you that Kyocera Cloud Capture and the OCR function of Kyocera Cloud Information Manager have been restored.
Service Outage Period
- Kyocera Cloud Capture
September 14, 2026, 17:00 UTC to September 14, 2026, 20:30 UTC - Kyocera Cloud Information Manager
September 14, 2026, 17:00 UTC to September 15, 2026, 04:13 UTC
Scope of Impact
The following service disruptions occurred in the Americas region:
- All functions of Kyocera Cloud Capture were unavailable.
- The OCR function of Kyocera Cloud Information Manager was unavailable.
Cause
A service disruption affected some functions because configuration adjustments were required in response to changes made by an external service.
Current Status
- Kyocera Cloud Capture has been restored.
- The OCR function of Kyocera Cloud Information Manager has also been restored.
All affected services are now operating normally.
We sincerely apologize for any inconvenience this may have caused and appreciate your understanding.
